Privacy Policy

Effective Date: Dec 23, 2009

Cherry Planet, LLC's Privacy Policy covers the collection, protection, use, and disclosure of personal information that may be collected by Cherry Planet, LLC when you interact with us, such as when you visit our website, when you purchase our coupons, or when you contact our sales or support associates.

Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Refer to our Terms of Service for definitions, responsibilities and information about different types of Users of our website.

Why We Collect Personal Information

We collect your personal information in order to complete transactions when coupons are purchased and because it helps us to deliver better customer service by enabling us to offer more convenient access to our coupons that may be of greater interest to you. For Business and Affiliate Users we may also collect personal information to verify that you represent a legitimate entity and that you are authorized to represent that entity.

In addition, provided that you opt in to email updates, your personal information (your address) helps us better inform you of the latest coupon offers available in your area and possible events that you may want to hear about. If you do not want Cherry Planet to keep you up to date via email, you may opt out of updates on the account settings page of the CherryPlanet.com website.

Information We Collect and Its Use

There are a number of situations in which your personal information may help us give you better service. For example:

  • When you register with CherryPlanet.com we collect your name, email address and physical address. Business owners and affiliates must provide additional information relating to the organizations they represent, these include business telephone numbers and corporate name etc. For customers, the physical address is used to find offers in your area, to prefill driving directions for your convenience and to prefill the billing address for credit card payments for your convenience. We do not sell or otherwise provide customer addresses to mailing lists. Business addresses are visible on our site, as that is in the best interest of the businesses and under their control. Business owners have the option of making their street address private if they work from home or work as a mobile service.
  • We may ask for your personal information when you are discussing a service issue on the phone with an associate, participating in an online survey or purchasing a product.
  • When you interact with Cherry Planet, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences and information about the Cherry Planet coupons you have purchased in the past, such as their serial numbers and date of purchase and information relating to a support or service issue.
  • We may also ask for information, provided at your discretion with your explicit consent, for market research purposes (e.g. age, gender, occupation, salary range). This type of information allows us to gain a better understanding of our Users and thus provide a more valuable service.
  • We collect information regarding customer activities on our website, CherryPlanet.com. This helps us to determine how best to provide useful information to our Users and to understand which parts of our website, as well as the types of products and services are of most interest to them. Examples of this type of information include what pages have been viewed on our site and the types of coupon searches performed.
  • We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve Cherry Planet's offerings.

When We Disclose Your Information

Cherry Planet takes your privacy very seriously. We will not sell your personal information to third parties such as other marketers.

Cherry Planet may share your information with our service providers, vendors, and strategic partners to facilitate our business. There are also times when it may be advantageous for Cherry Planet, LLC to make certain personal information about you available to companies with whom we have a strategic relationship or that perform work for Cherry Planet to provide products and services to us on your behalf. These companies may help us process payments, fulfill customer orders, deliver products to you, process data, provide customer service, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with our policies, except if we inform you otherwise at the time of collection. For example, when you purchase a coupon, you authorize Cherry Planet, LLC to exchange the information that you provide during the transaction to a third party vendor for processing payment.

We may be required to disclose User information as part of legal procedures or requests such as court orders or subpoenas, or in order to be compliance with applicable laws or legal standards. We may share User account, usage or other information when deemed by us to be necessary to protect our interests, to prevent fraud or any other illegal activity perpetrated through the use of our service or by use of the Cherry Planet name. This may include sharing information with investigators, other companies, lawyers, or government agencies.

How We Protect Your Personal Information

Cherry Planet, LLC takes precautions including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

Cherry Planet, LLC uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases on CherryPlanet.com, you must use an SSL-enabled browser such as Safari, Firefox, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it's transmitted over the Internet.

We do not store your credit card number or CVV code. When you make a purchase through our site using a credit card, a well-recognized, trustworthy and secure third party payment processing provider is used for payments. We may store the last four digits of your credit card number for your convenience in identifying which card was used for a transaction in case you contact us regarding a payment issue.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, learn to recognize phishing scams and make sure you use a secure web browser.

Integrity of Your Personal Information

Cherry Planet, LLC has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking at CherryPlanet.com. You can request a copy of your personal information, your coupon purchase history, and your interactions with our sales and support agents by using the contact us form.

User Generated Content

Some Users may generate content that is displayed on CherryPlanet.com. Business Users create coupon offers that are viewable by all visitors to the website and may appear in search results of Internet search engines. Business Users creating coupons on our website agree to make that content public information. We may offer forums or blogs on our website where Users can post comments. By posting such messages, Users agree to make it public and thus are encouraged to refrain from including personal or private information in posts. All messages and comments submitted via the contact us form are strictly private and confidential.

Cookies and Other Technologies

The Cherry Planet, LLC website uses "cookies" (small files placed on your computer and under your control) and other technologies to maintain session information while you are logged in, to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our website. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.

If you prefer not to enable cookies, please check your web browser to disable cookies. Please note that certain features of the Cherry Planet, LLC website may not be available once cookies are disabled.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. Cherry Planet, LLC will not use the information collected to market directly to that person.

In some of our email messages we may use a click-through URL linked to content on our website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

In addition, we may use web beacons, also known as pixel tags (tiny graphic images) to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site.

Third Party Advertising

Advertisements by third parties may appear on CherryPlanet.com. The advertisers may use web beacons or other tracking technologies embedded in their links, images or advertisements. If you visit the websites of those advertisers, they may store cookies on your computer. Cherry Planet has no control over the cookies or other tracking technologies of third party advertisers. These third parties do not receive from us any of your personal information stored on our website.

Refer-A-Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. CherryPlanet.com does not store this information and uses it for the sole purpose of sending this one-time email. We also provide, via third parties, the means to share information via social networking sites where you have a membership. Again, we do not store this information and the service is provided for use at your discretion.

Links

CherryPlanet.com may contain links to other websites. We are not responsible for the Privacy Polices or Terms of Use of those other websites. The User must be diligent in observing when they leave our website. Users are encouraged to read the Privacy Policies and Terms of Use of any site collecting personal information.

Our Commitment to Your Privacy

As we said, Cherry Planet, LLC takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Cherry Planet, LLC employees and strictly enforce privacy safeguards within the company. In addition, Cherry Planet, LLC supports industry initiatives to preserve privacy rights on the Internet and in all aspects of electronic commerce.

Privacy Questions

If you have questions or concerns about Cherry Planet, LLC's Privacy Policy or personal data usage, please contact us.

Cherry Planet, LLC may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.